Apple Store Online Chat Usa

To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number. If you're having problems with your iPhone, iPad, Mac computer, or any other Apple device or service, there are several different ways to contact Apple's customer support team.

You can call them by phone, chat with them online, contact them with the Apple Support app, or send them a direct message on Twitter. Here's how to contact Apple's customer support team if you need help with any of your devices or services. Apple's phone-support experience, with its shared-screen remote assistance and helpful agents, was painless and pleasant. As a cherry on top, Apple's online live chat offered a dash of humor that left a positive lasting impression.

Apple's Twitter support, on the other hand, paled in comparison to the tech giant's phone and live-chat service. Despite this, I'd recommend Apple's customer service — just don't tweet Apple for help. I resolved most of my problems via the Apple chat option. However, if you are unable to resolve your requests, there are always other options. As I stated above, Apple offers many options for you to request and receive technical support.

For instance, you can call Apple support and visit an Apple store. But do not worry your issue will be resolved as Apple is committed to helping its customers. Apple has always been lauded for its stellar customer service, but to chat with a live Apple agent you'll have to go through a few steps first.

How to contact and call Apple customer support Via a Live Chat. This is another easy way to contact Apple customer support easily without wasting much time. If you know much about the internet, I suggest that you use this method.

All you need to do is to visit their official website and click on live chat. AppleCare+ for iPod touch extends your repair coverage and technical support to two years from your AppleCare+ purchase date. It adds coverage for up to two incidents of accidental damage from handling, each subject to a $29 service fee plus applicable tax.

Get 24/7 priority access to Apple experts by chat or phone. Buy an AppleCare plan or shop for products and accessories. Use the Apple Support app to find answers about your products, talk to an expert or make a repair reservation. Our Simply Mac Eugene location offers all the repair services you need in one stop including authorized Apple iPhone screen repairs.

Our Apple certified technicians offer the best Apple support to take care of any problem, which means your warranty is safe with us. Whether you have screen damage or water damage, we can help. Data backup issues, battery & power issues, and app issues are no match for our Simply Mac technicians. Apple will swoop in and save the day with free telephone technical support, but only within the first 90 days of product ownership.

If you need an Apple agent to be your helpful hero beyond that time frame, you'll have to pay up. Through AppleCare+ , you can lock down three years of telephone support coverage and hardware service. For $99, you can secure coverage for screen and external closure damages, and for $299, you can snag coverage for other blows to your laptop. To find the closest Apple location to you, go to apple.com/retail and choose your state from the drop-down menu at the top of the window. Then select your local Apple store from the next drop-down menu. This page will show the hours of your local Apple Store and let you schedule an appointment to have your device repaired.

It may take a few minutes before you talk to a support guy. The next available agent will be with you to help you with your issues. AppleCare is Apple's extended warranty and customer service plan. Users of Apple devices have the option of adding AppleCare at the time of purchase or, in some cases, within a specific time frame after purchasing a device.

AppleCare customer support and customer service can be contacted via phone, email, and chat. Like most companies, AppleCare uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. The third platform I used is the Apple Support App that I downloaded on my iPhone. This time, I wanted to know how to disable automatic system updates. After navigating through Apple's archive of help articles on the app, I couldn't find anything that specifically outlined how to switch off unauthorized updates.

Of course, you'll first want to try to schedule an appointment. To do this, go to Apple's US retail store website and search for your local store. At the store page, click the link to Reserve a Shopping Session. At the next page, click the button for Returns & Exchanges. If you find a local store available, choose a date and time for your visit and then reserve your spot. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.

You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. AppleCare products provide additional hardware service options and expert technical support from Apple. As an AppleCare Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you are the friendly voice of Apple, providing outstanding customer service, troubleshooting, and technical support.

This year, the average call time increased by 3 minutes and 22 seconds, but my experience with Tiffany proves that a speedier phone call does not lead to better customer service. If your closest Apple Store is closed or is offering only curbside pickup, Apple allows you to return your product within 14 days after the date the store fully reopens. If your local store is closed, and you bought the item using a credit card or Apple Card monthly installments, you might be able to return it by mail. And what if your nearby stores are open but booked up with appointment slots? In most cases, you would be able to handle the return online. In any of these scenarios, your best bet is to call Apple at 1‑800‑MY‑Apple for help in starting and processing your return.

Once you land on the Get Support page, you'll select a product or item to begin. You'll be guided through various pop-ups for your issue all the way to your options for getting the help you need. As examples, you can call Apple yourself, bring your device in for repair, and of course, chat with support. Apple offers a support site to help answer your questions. Whether it's for a problem with your device, subscription, or service plan, most times you can find answers without the need for a real person.

But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat. Head to the Apple Store app or website, and choose a nearby Apple location. Include the device and reason for the appointment and select a convenient date and time. Within minutes you can easily make your appointment so you can fix your Apple device. Call APL–CARE to get help with iPod, Mac, and iPad products. When you connect, provide your product serial number so you can get specific assistance.

Explain the problem to the Apple Specialist, and they will either troubleshoot your issue or instruct you to send in your device. Locate your Apple product's serial number before you contact Apple. For help with individual products, you will need to provide your serial number when you call or start a chat. Your product's serial number location depends on the product itself. Head over to getsupport.apple.com from your web browser. It's important to note that the chat support option may be unavailable for issues related to Apple services.

So, make sure you choose any of the Apple devices listed here. You can type your problem in the text box at the bottom of the window to start chatting with an Apple customer support agent. Apple devices are expensive, which means that if you encounter a problem, you'll want to get it fixed right away. Luckily, Apple offers a variety of ways to contact their customer support team. If you want the live chat option, simply select the "Chat". The page will also tell you how much approximately you may wait.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Add a live chat feature to your store and watch your sales grow.

Send product recommendations and guide visitors to the checkout. Gain access to exclusive offers and perks, apps and services, world-class customer support and more. Even if the store is open, it may limit certain activities. Typically, walk-in customers are not allowed at this time.

That's true whether you need to visit the Genius Bar for service or repairs or want to shop for or return an item. Click the link for your chosen store and check for Store Hours. If the store is closed every day for the week, that means it's likely shut down temporarily due to the quarantine. A note under the store hours should provide further details.

If one of Apple's knowledge base articles doesn't solve it, you also have the option of talking to an Apple Support rep on the phone or via text chat. For hardware problems, you can also schedule a Genius Bar appointment or an appointment at an Apple Authorized Service provider near you. We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now. If you prefer the live chat option, simply select the "Chat".

The page will also tell you the approximate waiting period. If you need more help than a list of FAQs can give, you do have ways to contact Apple Support. And if chatting with a live person is what you need, now you know how to do it. Hopefully the problem you're having offers live chat as an option and your issue can be resolved. Like the Get Support site, not all issues offer a live chat communication. But, if it's available, tap Chat and a conversation with Apple Support pops up in your Messages app.

When you start a chat session, your browser will open a new window for the chat. If you close it accidentally, you'll have to go through the above steps all over again to chat with the agent. Wait time for the chat session is usually about 2 minutes or less, but this could vary depending on the time of the day. Select this, and you'll be paired with a customer support representative who you can work through the issue with. Find out how to get additional technical support and hardware service options for your Apple products.

Service and support from the people who know your Apple products best. Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Send SMSes to your customers, without leaving LiveChat app. Add a new communication channel to your customer service with no coding required.

With the number on the InfoNotice left by the driver, you can also choose to have the package redelivered to your address. It could take up to two business days for the package to be redelivered to you, depending on the status of the package when you make the request. If you are ready for some new electronics, then trade in your gently used devices at our Simply Mac Eugene location to earn in store credit towards your next purchase. You can see how much your old Apple Mac, iPad, iPhone, or Apple Watch is worth by using our easy online quote evaluator. Once you bring your trade-in to the store, we will provide the final quote and give you in store credit for eligible items.

Our goal is to make it easy for you to switch to the most up-to-date devices with minimal hassle. Sometimes, the scam takes the form of an automated message sent directly to your phone announcing suspicious activity has been found on your iCloud account. Hackers are spoofing Apple's support number and calling iPhone users to offer technical support. The scammer will claim there is a data breach requiring immediate attention. Your Apple iCloud account is compromised, hacked or has been showing suspicious activity.

In one case, the victim was informed of a $499.95 charge on her Apple Account. Despite a few hiccups, Apple's tech support is solid. At first, I was hesitant about allowing a tech agent to remotely access my MacBook Air, but this shared-screen service ended up being my favorite part of the process. With a few tweaks, Apple could reach the pinnacle of tech-support perfection. Select a service to find helpful tips, chat options, and customer service numbers.

If you can't get an appointment with an Apple Store or another certified store, you can always mail your device to Apple. The main downside here is that the repair can take as many as five business days. Apple's US retail store website helps you search for your local stores by state and city.

At the Apple Store List site, you can browse for stores in the US and other countries. I called Amazon for a exchange on defective device only to be told my return window was closed after 1 month. They said call apple support.Apple would not exchange my airpods but offered to fix them after fighting with them 45 min on phone.